Changing the delivery of IT

Tony Bishop

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Jump Start your Diagnostic Process

Have you ever been pulled into a troubleshooting call, where all the support teams report their monitoring systems are reporting a ‘green’ status, but the users are reporting horrendous performance? Unfortunately, this happens more frequently than most of us would care to admit. When I get pulled into one of these situations, I avoid all the recriminations of the “could of” and “should...

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Blueprint4IT is authored by a longtime IT and Datacenter Technologist. Author of Next Generation Datacenters in Financial Services – Driving Extreme Efficiency and Effective Cost Savings. A former technology executive for both Morgan Stanley and Wachovia Securities.